Privacy and Security

This privacy policy sets out how Jersey Pearl uses and protects any information that you give Jersey Pearl when you use this website. Jersey Pearl is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jersey Pearl may change this policy from time to time by updating this page. You should review this page from time to time to ensure that you are happy with any changes.

Contact Details:

Jersey Pearl
Five Mile Road
Route Des Mielles
St Ouen
Jersey JE3 2FN

Tel: +44 (0) 1534 862137
Email: lovepearls@jerseypearl.com

What we collect

We may collect the following information from you:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

How we collected it

You provided your data to us either because you are a customer, you have signed up to our newsletter and/or have agreed to receive information relating to our products, offers and events.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and, in particular, for the following reasons:

  • For purposes relating to any orders you place with us, e.g. to notify you on the status of your order or delivery; to respond to a question regarding our products; to fulfil your order and to provide you with customer service. We may also process your personal data if you, for example, have a query or similar that precedes your decision to enter into an agreement with us.
  • To administer and maintain our records
  • Periodically send our newsletters and promotional emails about new products, special offers or other information which we think you may find interesting using the email address provided when you signed up to receive communications from us
  • To improve our products and services
  • To customise the website according to your interests

The legal basis for which we may process your personal data is stated in Article 6 1, b) of the EU Personal Data Regulation (EU) 2016/679 (GDPR), where the processing of your information is necessary for us to fulfil our agreement with you to provide our products or for us to handle your inquiries ahead of concluding an agreement to provide products. We may also process your personal data on the basis of the rules in the GDPR Article 6 1, f) where we have a legitimate interest in processing your personal data for both marketing and analytical purposes. Our legitimate interest is based on your preferences so that we can better customise our offerings to you—and ultimately offer products and services that better meet your needs and wishes. Additionally, we have a legitimate interest in processing your personal data for analytical purposes.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes after which the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

The below list details the cookies used in our website.

CookieTypeDurationDescription
abpersistent1 yearPENDING
bkdcpersistent5 monthsThis cookie is set by Bluekai. This cookie stores anonymized data about the users' web usage as well as aggregate anonymous activities to build a profile to provide more targeted and relevant marketing and advertising.
bkpapersistent5 monthsThis cookie is set by Bluekai. This cookie stores anonymized data about the users' web usage as well as aggregate anonymous activities to build a profile to provide more targeted and relevant marketing and advertising.
bkupersistent5 monthsThis cookie is set by Bluekai. This cookie stores anonymized data about the users' web usage as well as aggregate anonymous activities to build a profile to provide more targeted and relevant marketing and advertising.
chn_uuidpersistent5 minutesSmartertravel: Collects data on visitors' behaviour and interaction - This is used to optimize the website and make advertisement on the website more relevant.
cidthird party1 yearSojern: These cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com.
ckidthird party1 yearThese cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com. Related to Adara (.yieldoptimizer.com)
cktstthird party1 yearThese cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com. Related to Adara (.yieldoptimizer.com)
cookielawinfo-checkbox-necessarypersistent11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessarypersistent11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
dc_idpersistent1 yearPENDING
didpersistent1 yearThe purpose of the cookie is to identify a visitor to serve relevant advertisement.
didtspersistent1 yearThe purpose of the cookie is to identify a visitor to serve relevant advertisement.
dphthird party1 yearThese cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com. Related to Adara (.yieldoptimizer.com)
fbh0third party1 yearThese cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com. Related to Adara (.yieldoptimizer.com)
frsession2 monthsThe cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
gcmathird party1 yearThese cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com. Related to Adara (.yieldoptimizer.com)
gidpersistent1 yearThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.
gplpersistent10 hoursPENDING
GPSpersistent30 minutesThis cookie is set by Youtube and registers a unique ID for tracking users based on their geographical location
IDEsession2 yearsUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
nnlspersistent1 monthThe purpose of the cookie is to identify a visitor to serve relevant advertisement.
phthird party1 yearThese cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com. Related to Adara (.yieldoptimizer.com)
pmcthird party2 yearsTripAdvisor: This cookie allows the visitor to view embedded content from Tripadvisor, such as advertisement. - This cookie is also used by the website to determine if visitor's click on the advertsements, in order to collect payment from Tripadviser.
pxrcpersistent1 monthThe purpose of the cookie is to identify a visitor to serve relevant advertisement.
rlas3persistent1 yearThe cookie is set by rlcdn.com. The cookie is used to serve relevant ads to the visitor as well as limit the time the visitor sees an and also measure the effectiveness of the campaign.
rmxcthird party1 yearThese cookies are used to deliver advertisements for your interests on other websites and track transactions made by you on www.jerseypearl.com. Related to Adara (.yieldoptimizer.com)
sa_aud_cmppersistent56 secondsThis cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization – cookie data synchronization is used to synchronize and gather visitor data from several websites.
sa_dmp_syncedpersistent4 weeksThis cookie is set by the audience manager of the website to determine the time and frequencies of visitor data synchronization – cookie data synchronization is used to synchronize and gather visitor data from several websites.
ServerPoolthird partyTripAdvisor: Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
SRTthird partyTripAdvisor: This cookie allows the visitor to view embedded content from Tripadvisor, such as advertisement. - This cookie is also used by the website to determine if visitor's click on the advertsements, in order to collect payment from Tripadviser.
st_browser_idthird party1 yearSmartertravel: Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers.
TACdsthird party1 monthTripAdvisor: Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TADCIDthird party9 yearsTripAdvisor: Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TARTthird party5 daysTripAdvisor: This cookie allows the visitor to view embedded content from Tripadvisor, such as advertisement. - This cookie is also used by the website to determine if visitor's click on the advertsements, in order to collect payment from Tripadviser.
TASessionthird partyTripAdvisor: Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TASSKthird party5 monthsTripAdvisor: This cookie allows the visitor to view embedded content from Tripadvisor, such as advertisement. - This cookie is also used by the website to determine if visitor's click on the advertsements, in order to collect payment from Tripadviser.
TATravelInfothird party2 weeksTripAdvisor: Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TAUDthird party2 weeksTripAdvisor: This cookie allows the visitor to view embedded content from Tripadvisor, such as advertisement. - This cookie is also used by the website to determine if visitor's click on the advertsements, in order to collect payment from Tripadviser.
TAUniquethird party2 yearsTripAdvisor: Used for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.
TDCPMpersistent1 yearThe cookie is set by CloudFare service to store a unique ID to identify a returning users device which then is used for targeted advertising.
TDIDpersistent1 yearThe cookie is set by CloudFare service to store a unique ID to identify a returning users device which then is used for targeted advertising.
test_cookiepersistent11 monthsThis cookie is set by Facebook. The purpose of the cookie is not known yet.
uvcpersistent1 dayThe cookie is set by addthis.com to determine the usage of Addthis.com service.
viewed_cookie_policypersistent11 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
VISITOR_INFO1_LIVEsession5 monthsThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSCsessionThis cookies is set by Youtube and is used to track the views of embedded videos.
_cc_audpersistent8 monthsThe cookie is set by crwdcntrl.net. The purpose of the cookie is to collect statistical information in an anonymous form about the visitors of the website. The data collected include number of visits, average time spent on the website, and the what pages have been loaded. These data are then used to segment audiences based on the geographical location, demographic, and user interest provide relevant content and for advertisers for targeted advertising.
_cc_ccpersistent8 monthsThe cookie is set by crwdcntrl.net. The purpose of the cookie is to collect statistical information in an anonymous form about the visitors of the website. The data collected include number of visits, average time spent on the website, and the what pages have been loaded. These data are then used to segment audiences based on the geographical location, demographic, and user interest provide relevant content and for advertisers for targeted advertising.
_cc_dcpersistent8 monthsThe cookie is set by crwdcntrl.net. The purpose of the cookie is to collect statistical information in an anonymous form about the visitors of the website. The data collected include number of visits, average time spent on the website, and the what pages have been loaded. These data are then used to segment audiences based on the geographical location, demographic, and user interest provide relevant content and for advertisers for targeted advertising.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We cannot, therefore, be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Use of data processors

Data processors are third parties who provide services for us including the processing of personal data. We have agreements in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Under the GDPR, you may request details of personal information which we hold about you. If you would like a copy of the information held please email dataprotection@fsgroup.je.

If you believe that any information we are holding on you is incorrect or incomplete, please email dataprotection@fsgroup.je us as soon as possible. We will promptly correct any information found to be incorrect.

You also have the right to request we remove your data if you so wish by contacting dataprotection@fsgroup.je. We are, however, required to keep customer data for a statutory period as defined by Jersey law. Non-customer data will be reviewed on a regular basis to ensure that it is retained for an appropriate period of time according to best practice provided by the GDPR.

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at dataprotection@fsgroup.je.

Emails sent to you by Jersey Pearl containing newsletter or marketing content include the option to unsubscribe by following the instructions set out in the email. If you do not wish to receive emails from us, you can simply click on the unsubscribe link and we will stop sending you emails.