Terms & Conditions
This page describes the terms and conditions of both online and instore offers. For our full terms and conditions click here.
Please note: We reserve the right to cancel and refund any orders where promotions or offers have been discounted as part of a glitch or error.
All online offers are exclusive of delivery charges, unless otherwise stated in the promotion terms and conditions.
Promotional codes (also referred to as offer codes and discount codes) are each redeemable only once. Jersey Pearl reserves the right to withdraw a promotional code at any time. Promotional codes cannot be used in conjunction with other promotional codes or any other offer, and only one promotional code can be applied to each purchase. Promotional codes are redeemable instore and online unless otherwise stated in the specific terms and conditions for that offer.
The Crown loyalty club card entitles you to year-round exclusive rewards and seasonal offers communicated instore and via e-mail. Each Crown loyalty club offer has unique terms and conditions outlined at the time the offers are running. Jersey Pearl reserves the right to withdraw the Crown loyalty club offers at any time. The Crown card offers cannot be used in conjunction with other promotional codes or any other offer. Crown Cards are limited to one per person and are for personal use exclusively by the registered cardholder. Crown Cards cannot be distributed or shared or used for commercial purposes.
Jersey Pearl reserves the right to cancel or suspend a Crown Card, any benefits or membership to the Crown Customer programme, if Jersey Pearl believes the Crown Card is not being used in accordance with these terms and conditions.
Jersey Pearl Crown Cards can only be used in Jersey Pearl stores in St Ouen, St Helier, Gorey, Jersey airport, Jersey Pearl Café in St Ouen and jerseypearl.com.
Year-round exclusive rewards are:
- Free hot drink refill – valid in the Jersey Pearl Café . Unlimited refill per crown card per day
- Exclusive event invitations – these are communicated instore and by email. You must be subscribed to our email list with a current, valid email address to receive these invitations
- Priority sale access – these are communicated instore and by email. You must be subscribed to our email list with a current, valid email address to receive these invitations
- Free restring – valid for Jersey Pearl jewellery only
Crown Customer rewards are subject to change and we reserve the right to cancel, alter or withdraw a reward at any time without prior notice.
Buy One Get One Free (BOGOF) available on selected items, instore only. There is no cash equivalent to this offer. Cannot be used with any other offer.
3 for the price of 2 available on selected items, instore only. There is no cash equivalent to this offer. Cannot be used with any other offer.
Gift vouchers cannot be replaced if lost, stolen or destroyed. Vouchers cannot be refunded or exchanged for cash or other vouchers.
If an intended purchase is for a higher amount than the face value of the voucher(s), the difference can be made up with a card payment. If it is less, then change cannot be given. Vouchers cannot be used in conjunction with any other offer. Vouchers cannot be sold to any third parties without our consent. If we do give our consent, then such consent may be subject to any conditions which we impose. In any event you may not sell the Vouchers through the internet without our express written consent, which you must obtain before making any such sale. We reserve the right at all times to refuse to permit any sale of Vouchers by you to a third party.
Our gift vouchers are only available to purchase and redeem instore.
£5 and £10 voucher available to spend on jewellery instore only. There is no cash equivalent to this offer. If an intended purchase is for a higher amount than the face value of the voucher(s), the difference can be made up with a card payment. If it is less, then change cannot be given. Cannot be used in conjunction with any other offer.
Free Tassel voucher available on jewellery priced at £40 or more instore only. There is no cash equivalent to this offer. Cannot be used in conjunction with any other offer.
JERSEY DAIRY CHARM PRIZE DRAW
The Promoter is: Jersey Pearl, Five Mile Road, Grande Route Des Mielles, St. Ouen, Jersey JE3 2FN Channel Islands.
The draw is open to anyone aged 18 years or over except employees of Jersey Pearl; and anyone otherwise connected with the organisation or roll out of the draw.
There is no entry fee and no purchase necessary to enter the draw.
Entry is by completing the following steps, 1) Visit Jersey Pearl King Street or Jersey Pearl St ouen. 2) Fill in our digital entry form. The Promoter is the sole arbiter of whether these steps have been completed or not.
Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.
Closing date for entry will be Friday 24th December 2021 at 05:00pm. After this date no further entries to the draw will be permitted. No responsibility can be accepted for entries not received for whatever reason.
The Promoter reserves the right to cancel or amend the draw and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the Promoter’s control. Any changes to the competition will be notified to Entrants as soon as possible by the Promoter.
The prize is as follows: a visit to Jersey Dairy Westlands Farm and afternoon tea at Jersey Pearl for 10 people, to be redeemed in store by June 30th, 2022.
The prize voucher cannot be replaced if lost, stolen or destroyed. The prize cannot be refunded or exchanged for cash or other vouchers. You may not sell the prize through the internet without the promoter’s express written consent, which you must obtain before making any such sale.
The winner will be chosen at random from all entries received and verified by Promoter.
The winner will be notified by Friday 7 January 2022, by phone and the Promoter will notify the winner how the prize voucher can be collected.
The Promoter’s decision in respect of all matters to do with the draw will be final and no correspondence will be entered into.
By entering this draw, an entrant is indicating his/her agreement to be bound by these terms and conditions.
The draw and these terms and conditions will be governed by Jersey law and any disputes will be subject to the exclusive jurisdiction of the courts of Jersey.
Our website contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced or offers may be incorrectly applied. We will normally verify prices as part of dispatch procedures so that, where a product’s correct price is less than our stated price, we will charge the lower amount when dispatching the product to you. If a product’s correct price is higher than the price stated on our site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection.
We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you a dispatch confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognised by you as a mis-pricing.
Online Gift Card
Jersey Pearl Virtual Gift Cards can be redeemed at our website only, they cannot be redeemed in any of our stores or over the phone and e-mails.
Gift Cards expire one year from date of purchase.
The Jersey Pearl Gift Card can be used as full or part payment for any purchase and does not have to be used in full at any one time.
Gift Cards cannot be returned or exchanged for cash.
If a product is returned to us that has been purchased using a Gift Card, the value will be refunded back onto that Gift Card, or a new Gift Card will be issued.
Offer codes cannot be used in conjunction with Gift Cards.
We reserve the right to amend or withdraw a promotion without notice.