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Accessibility and COVID-19 Safety

Covid-19 Safety

We’ve put the following measures in place for the safety of our team and our customers.


1.  All our team have been trained on the Jersey Government COVID safety practices.
2.  We will continue to promote good social distancing and the use of masks in each of our stores and café, in line with all current guidelines.
3.  We have provided hand sanitiser for customer use.
4.  All pieces of jewellery that have been handled by a customer will be sanitised before being re-displayed.
5.  We have introduced a thorough cleaning regimen including regular sanitisation of high traffic areas and touch points.
6.  We are requesting that all payments are made by card (chip & pin or contactless using a card or mobile device).
7.  The Café operates a table service only.

01534 862137
OR enquiries@jerseypearl.co.uk


Jersey Pearl welcomes all to our accessible, St Ouen Showroom

Access for wheelchair users to the venue via the main entrance is via a ramp and paved surfaces.
Accessible toilets are available. There is no fixed seating in the Café and Terrace.

Accessibility in Jersey Pearl St Ouen

Our spacious showroom allows full access even when busy. Large turning circles and flat fronted cabinets enable closeup browsing suitable for buggies, wheelchairs and mobility scooters.

One-to-one shopping or pearl tours are available as well as Pick-a-Pearl experience that can be enjoyed by everyone.

The entrance to our spacious Café and Terrace is connected to the main venue with two steps or a short ramp. The Café and Terrace has no fixed tables or chairs, for free movement.

We have highchairs for use in our café and a children’s play area.


Our accessible toilet has grab rails and doors wide enough for both manual and powered wheelchairs.

A baby changing facility is available in the accessible toilet, with space for a pram or pushchair.


All our colleagues are trained to a high standard in customer service. Each colleague is qualified to give informative pearl tours, which offer a hands-on and visual experience. These are available on a one-to-one or group basis.

Accessibility FAQs

Do you have dedicated seating or a seating area for people with disabilities?

Seating is available in the café. All tables and chairs are movable, we have non-fixed furniture.
Soft seating is located around the venue.

Does your venue have Wi-Fi for visitors?


Are guide dogs and support animals allowed?

Yes. Support animals are welcomed in our venue, and pets are allowed on the Terrace.

Does your venue provide a discount for carers?

Admission is free to all.

Do you have accessible activities?

Yes. Pearl tours and Pick-a-Pearl

Do you provide pre-visit information about your venue in an audio format for visually impaired visitors?


Do you provide information about your venue in Braille for your visually impaired visitors?


Do you provide information about your venue in Sign Language?


Do you provide information about your venue in large print?

Yes, available on request.

Do you provide information in Easy Read for your visitors with learning disabilities?

Yes, available on request.

Do you provide information for people with disabilities in MS Word, PDF or by email?

Yes, available on request.

Do you have a guide, leaflet, map or web page giving detailed visitor information?

Yes. See information on our Find us page.

Does your venue offer audio description for people with disabilities, such as an audio guide, audio described video etc?


Does your venue have an induction loop for deaf and hard of hearing visitors?


Does your venue have an infrared loop system for hearing impaired people?


Getting Here

Parking at our Venue

The easiest way to get to Jersey Pearl is by car. We offer free parking in our large, onsite carpark.
You can get to Jersey Pearl using bus routes 12, 22 and X22 from Liberation Station. The bus stop is right outside our venue. Click here for the latest timetables.

Walking to our Venue

Jersey Pearl is in St Ouen’s Bay, part of the Jersey National Park. Here you will see wild heather and colourful Jersey fields offset against stunning ocean views. The flat landscape and breath-taking surroundings make St Ouen’s Bay a favourite walking spot for locals and tourists alike.

01534 862137
OR enquiries@jerseypearl.co.uk